For 25 years, I have been helping people and organisations become more proficient with computers. Not because I am so crazy about technology (although I am a bit), but because I see how much time and energy we waste by being clumsy with our digital tools. Together with Martijn Aslander I founded Digital Fitness. We don't believe in panaceas or magic AI solutions. Technology is a tool, not a magic wand.
But we do believe in the huge potential of that technology. It's about learning how to make it work to your advantage, and that often starts surprisingly small: learning one shortcut key, or finally being able to find your own information.
But then you have to go cycling, and not walk with the thing on your hand or drag the bike behind you. And sometimes you fall, and that's okay. Learn from it. I have been driving a 1982 Citroën 2CV for decades. I prefer to leave the maintenance to others - I have two left hands - but it is still my responsibility to keep it running. Sometimes I roll up my sleeves myself when it suits me. It's no different with your digital tools: it's your job, so every improvement starts with yourself. You don't have to become proficient at everything, but what you do often you'd better know a little bit about.
My WoW factor:
I can get pretty excited about technology, but as soon as I see what people can do with it - the combination of the two - I get really excited. If I can play a part in that, I get really happy!